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Accessibility statement

This accessibility statement applies to glenmorelodge.org.uk

This website is run by The Scottish Sports Council Trust Company.

We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts 
  • zoom in up to 300% without the text spilling off the screen 
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is 

We know this website is not fully accessible: 

  • The main menu isn’t accessible using a keyboard
  • It’s not possible to skip to the main page content
  • Some text has poor contrast against the background
  • Some form elements have missing or misplaced labels
  • Heading structure is inconsistent and sometimes skips levels
  • Content contained within animated carousel can’t be paused by the user and isn’t accessible to screen readers.

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

We’ll consider your request and get back to you in 10 working days. 

If you cannot view the map on our ‘contact us’ page, call or email us for directions. 

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected]

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Contacting us by phone or visiting us in person 

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. 

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. 

Find out how to contact us – https://www.glenmorelodge.org.uk/contact/

Technical information about this website’s accessibility 

Glenmore Lodge is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. 

Non-accessible content 

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations 

Navigation menu

The main menu isn’t accessible using a keyboard

This fails WCAG 2.1 AA under success criteria 2.1.1 & 2.4.7

We plan to address this with the next refresh of the website.

Carousel

Content contained within animated carousel that can’t be paused by the user and isn’t accessible to screen reader.

This fails WCAG 2.1 AA success criteria 2.2.2 & 2.1.1

We plan to address this with the next refresh of the website.

Skip to main content links

The site does not include links to skip to main content. This makes it difficult for screen reader users to use the site.

This fails WCAG 2.1 AA success criteria 2.4.1

We plan to address this with the next refresh of the website.

Contrast ratios

Some of the text on the site does not have sufficient contrast against its background.

This fails WCAG 2.1 AA success criteria 1.4.3

We plan to address this with the next refresh of the website.

Heading structures

Heading are used inconsistently and sometimes skip levels.

This fails WCAG 2.1 AA success criteria 2.4.6

We plan to address this as we review existing content and develop new content.

Forms

Some of our forms are difficult to navigate using a screen reader because some form controls are missing a ‘label’ tag. 

This fails the following WCAG 2.1 AA success criteria 2.4.6

When we publish new forms we’ll make sure our use of forms meets accessibility standards. 

Content that’s not within the scope of the accessibility regulations 

PDFs and other documents 

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards. 

What we’re doing to improve accessibility 

We are continually looking to make improvements to the usability and accessibility of our websites. Accessibility is a priority for any future developments to the site and we will work to address any specific accessibility issues reported by users of the site using the contact details above.

Preparation of this accessibility statement 

This statement was prepared on 17 September 2020. It was last reviewed on 17 September 2020. 

This website was last tested on 17 September 2020. The test was carried out by sportscotland. We tested pages based upon their usage (most popular) and the ones that would have the greatest impact for users if they were not accessible.